Frequently Asked Questions
& Reviews !
What is your delivery policy?
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within  business days of the date of your order. Business day meaning Monday to Friday, except holidays.
Please note we do not ship on [Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
What is your return policy?
Hey there, unfortunately all sales are final. We do not offer refunds or exchanges. Here at Jay Nicole Beauty, we take pride in our products so we make sure to quality check each product before mailing. Please ask any questions before you place your order to ensure quality service. For any questions, comments or wonderful concerns, please email us anytime !
Do you offer gift cards?
Sorry, we do not offer gift cards at this time.